Is Your Organization ready for the Change you're about to lead?
Roughly 70% of change initiatives fail. Most because readiness was never honestly assessed. Dr. Robin helps leaders diagnose, strengthen, and sustain readiness so transformation doesn't stall, derail, or create unnecessary resistance
70%
of change initiatives fail without proper change readiness
The Change EQ™ Framework
A proven three-stage roadmap that moves organizations from diagnosis through sustained adoption.
1
Diagnostic
We conduct a multi-dimensional assessment to surface leadership capability gaps, employee understanding, and cultural barriers that quietly block adoption.
2
Intervention
Using emotional intelligence and proven readiness strategy, we equip your leadership team to navigate ambiguity, build credibility, and guide people through resistance.
3
Sustained Adoption
We ensure momentum doesn't stall post-launch. Continuous coaching, feedback loops, and course-correction keep transformation on track.
Change Readiness Pulse Check
Get an immediate snapshot of your organization's readiness. Answer 7 quick questions to discover where you stand.
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Anonymized Success Stories
How organizations transformed their change readiness and achieved lasting results.
The $800K/Month Turnaround
Challenge
Post-M&A integration was chaotic. Employees from the acquired company didn't trust leadership. Productivity declined, and union leadership resisted changes.
Intervention
Implemented Change EQ™ Framework. Trained leadership team on emotional intelligence and change navigation. Established structured feedback loops.
Result
Stopped the hemorrhaging within 18 months. Stabilized operations.
The ERP Gatekeeping Challenge
Challenge
A manager had become the gatekeeper of the sales orders process. The new ERP meant this process would be accessible to everyone. The manager did not log into the new system for two weeks post go-live.
Intervention
The issue was identity, control, and perceived loss. I coached her director to stop treating the situation as a training problem and start addressing the human side of change. I also helped the director navigate a difficult retention decision when the manager announced her intention to retire.
Result
The manager ultimately chose to leave the organization because she could not align with the new way of working. While that outcome was not the one leadership initially hoped for, it created clarity. The organization moved forward with the ERP adoption, sales representatives gained direct access to the system, and critical business knowledge was no longer locked in a single person's file cabinet.
Improved Approval Process
Challenge
Post acquisition integration during the beginning of covid.
Intervention
Facilitated process mapping sessions with key stakeholders, including front-line employees, to identify and address pain points and redundant activities contributing to process bottlenecks.
Result
Streamlined the approval process, significantly enhancing efficiency and realized $10 million in cost savings by eliminating unnecessary steps and optimizing workflows.
Our Diagnostic Services
Comprehensive assessments and workshops designed to strengthen your organization's readiness
Post-Rollout Recovery
When the rollout is done but adoption hasn't happened
Even the best-planned initiatives can stall after launch. If your change is live but people aren't engaging, it's not too late. Dr. Robin conducts a focused Post-Mortem / Retrospective to uncover what happened, and performs a fresh re-diagnosis of the organization so you can course-correct before the initiative is written off.
What the recovery covers:
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Retrospective on rollout decisions & communication gaps
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Re-diagnosis of cultural & structural barriers
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Emotional-intelligence audit of leadership signals
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Actionable roadmap to reignite adoption
About Dr. Robin ML Johnson
An authority on M&A integration & turnaround change leadership
Dr. Robin has spent more than 18 years helping organizations navigate leadership development, company turnarounds, mergers and acquisitions, and large-scale change. Her experience leading organizations through disruption was shaped during her time at a Fortune 500 company following a major acquisition - an integration that was costly, chaotic, and losing nearly $800K per month.
Over the course of 18 difficult months, she successfully turned the business around. That experience taught her that most integrations, restructures, and turnarounds are far more complex than leaders anticipate. Bringing together different cultures, systems, and ways of working requires managers who are prepared to lead people through uncertainty, resistance, and change.
Since then, Dr. Robin has made it her mission to help organizations navigate chaos and equip leaders with the skills needed to lead through change effectively. She built the Change EQ™ Framework - the natural evolution of her organizational change work - which pairs emotional intelligence with proven readiness strategy.
Certifications & Credentials:
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Prosci Certified
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EDWOSB Certified
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Six Sigma Certified
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MBE/WBE Certified
Resources & Books
Deepen your understanding of change leadership