Do you know what Shadow IT is? That's when employees bypass the official tools of the organization and use unsanctioned apps and software on their own (think, employees using WhatsApp or Slack groups for work communications when the official tool is Teams). Then there's Shadow AI. According to the TELUS Digital Experience survey: 68% of employees use personal accounts to access free AI tools at work. 57% of employees admit to inputting confidential or sensitive company data i